I have a question even if we get these receipts and we find out that there is a mistake but it’s in one of the subnet and they made the mistake. How would we get our TAO back? Who would we talk to or complain to it? Say you lost everything for no apparent reason it’s like you say it’s like going into a mall and you have 128 different stores and you buy the product but there’s a mistake on the price and you go back to the customer service to correct it because it happens all the time in the stores and use computers. Who do you talk to? That’s the next part of the equation? I’m sure eventually you will be able to go to somebody or some AI to correct it hopefully in the future soon
You've hit on something Keith and this is exactly why we aren’t at mass adoption yet. Right now, Bittensor is like a mall where the landlords evict stores that sell bad products, but there isn’t a central Customer Service Desk for the individual shopper who already bought a defective item.
Currently, if a subnet fails you, recourse is difficult because the protocol is designed to punish bad behavior by cutting funding to the subnet, not necessarily to process individual refunds. That is exactly why the receipt concept is so vital: before we can have a refund system, we need undeniable proof that the service failed.
In future, I believe we’ll see companies built on top of Bittensor that act as that missing customer service layer, handling disputes and refunds for you using those digital receipts as evidence. We are just in that awkward phase where the tech works, but the safety nets are still being built.
I have a question even if we get these receipts and we find out that there is a mistake but it’s in one of the subnet and they made the mistake. How would we get our TAO back? Who would we talk to or complain to it? Say you lost everything for no apparent reason it’s like you say it’s like going into a mall and you have 128 different stores and you buy the product but there’s a mistake on the price and you go back to the customer service to correct it because it happens all the time in the stores and use computers. Who do you talk to? That’s the next part of the equation? I’m sure eventually you will be able to go to somebody or some AI to correct it hopefully in the future soon
You've hit on something Keith and this is exactly why we aren’t at mass adoption yet. Right now, Bittensor is like a mall where the landlords evict stores that sell bad products, but there isn’t a central Customer Service Desk for the individual shopper who already bought a defective item.
Currently, if a subnet fails you, recourse is difficult because the protocol is designed to punish bad behavior by cutting funding to the subnet, not necessarily to process individual refunds. That is exactly why the receipt concept is so vital: before we can have a refund system, we need undeniable proof that the service failed.
In future, I believe we’ll see companies built on top of Bittensor that act as that missing customer service layer, handling disputes and refunds for you using those digital receipts as evidence. We are just in that awkward phase where the tech works, but the safety nets are still being built.